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Tag Archive 'knowledge'

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Important News


We have opened a new site. The address is howcani.biz. I’m excited about the plans we have for the new site. For example, we will soon be releasing mp3s containing real content answering real howcani questions regarding skills, knowledge and abilities we all need to live effectively. I don’t promise you all the answers, or [...]

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It never ceases to amaze


I completed a sales training boot camp last week. Again I was reminded of what I call Training Sag. This is where people are placed on some training course or other and given a heap of information, training drills and the like. They then return to the workplace and, after a few days or weeks [...]

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Sales Tip #4 Present at your peril


One of the biggest challenges all salespeople face is what I call “Pretence of Knowledge.” So many salespeople ‘know’ what the customer wants and so they present, present, present, at the first opportunity and then wonder why they walk away empty handed. A great deal of misinformation is out and about regarding sales. Personal interaction, [...]

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The reason why


If you have visited my site before you may have noticed that I don’t send anyone frantic messages exhorting them to buy my DVDs because they contain the latest ‘secret’ or that they will change your life instantly by reason of you watching them. Also you will see no ‘call to action’ so favoured by [...]

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The Best Time


I was in Melbourne Thursday and Friday to conduct some on site training with a sales team and their two sales managers. One of the consultants was having trouble reproducing the results he had achieved in the last quarter. He was certainly trying hard, he was always on the telephone or on the road. He [...]

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Discoveries


Each week I write the notes for at least one workshop. Each week I research, structure my plan, look at the concepts and then write the reference notes. During this time, invariably, I discover something. It may be about the concepts, the purpose of the course, another viewpoint on the philosophy behind whatever the subject [...]

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Out of nowhere


Let me tell you a story. I live on a busy road and, as I leave each morning I am faced with a problem. It’s an interesting problem that used to frustrate me as I railed against the ignorance of the drivers who would not permit me to enter the traffic, which is sometimes extremely [...]

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Selling Training, who wins?


I spend a lot of time training sales consultants. I design courses, conduct them and assess results. I also counsel, encourage, coach and do so many of the actions required to develop excellence. I read a great deal. There is a great deal of wisdom in the world and I try to avail myself of [...]

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Focus


Have you ever been ‘In the zone,’ as they say? I experienced it the other night at the beginning of the latest squash season. I was asked to fill in in a team about six grades higher than I usually play. That meant I had to play two matches on the same night. I went [...]

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I have something to tell you


Some weeks ago I did a workshop for the Wing Chun Association. It was a freezing cold Sunday morning and everyone was rugged up. I remember being impressed by the number that turned up despite the weather. We were there to examine how people learn and to foster understanding of how we function when we [...]

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