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Tag Archive 'difference'

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It makes a difference


I read a quote the other day that got me to thinking. “Act as if what you do makes a difference. It does.”                                                      William James How many of us do little things each day with the thought “It doesn’t matter. No one will notice.” I was trying to park at Bondi Junction this morning. Finding [...]

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Sales Tip #2


Much of the work I do with Sales people revolves around the use of the telephone. We have all  heard the telemarketers who are poorly trained. It is obvious they are reading from a script. They sound like a machine and their responses to questions can be laughable. I am a great believer in the [...]

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