Posted in Blog on Jul 27th, 2008
Recently I was asked by a director of a large transport company to do some coaching with one of his senior managers. This manager was of the autocratic mould and had difficulty in relating to the female members of his staff. Oh, the department was very efficient, but internal communication was not ideal and there [...]
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Posted in Blog, Tips on Apr 25th, 2008
Much of the work I do with Sales people revolves around the use of the telephone. We have all heard the telemarketers who are poorly trained. It is obvious they are reading from a script. They sound like a machine and their responses to questions can be laughable. I am a great believer in the [...]
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Posted in Blog on Nov 20th, 2007
Last week we filmed the Philosophy of Learning. I expect we will be able to put it on the site next week. It’s funny, you know, when I stare at a blank sheet of paper before writing the notes for one of the talks, I sometimes just sit there, blank. No, not blank; I just [...]
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Posted in Blog on Nov 3rd, 2007
Recently I spoke of losing a friend. It ended when the other person reacted very negatively about my decision not to associate with them in an an area of our lives that overlapped. As I said, I was saddened, but would not resile from what I believed to be true. I thought a great deal [...]
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