Posted in Blog on Jul 27th, 2008
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Recently I was asked by a director of a large transport company to do some coaching with one of his senior managers. This manager was of the autocratic mould and had difficulty in relating to the female members of [...]
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Posted in Blog, Tips on Apr 25th, 2008
Much of the work I do with Sales people revolves around the use of the telephone. We have all heard the telemarketers who are poorly trained. It is obvious they are reading from a script. They sound like a machine and their responses to questions can be laughable.
I am a great believer in the unspoken [...]
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Posted in Blog on Nov 20th, 2007
Last week we filmed the Philosophy of Learning. I expect we will be able to put it on the site next week. It’s funny, you know, when I stare at a blank sheet of paper before writing the notes for one of the talks, I sometimes just sit there, blank.
No, not blank; I just have [...]
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Posted in Blog on Nov 3rd, 2007
Recently I spoke of losing a friend. It ended when the other person reacted very negatively about my decision not to associate with them in an an area of our lives that overlapped.
As I said, I was saddened, but would not resile from what I believed to be true. I thought a great deal about [...]
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