Posted in Tips on Aug 6th, 2008
One of the biggest challenges all salespeople face is what I call “Pretence of Knowledge.” So many salespeople ‘know’ what the customer wants and so they present, present, present, at the first opportunity and then wonder why they walk away empty handed. A great deal of misinformation is out and about regarding sales. Personal interaction, [...]
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Posted in Tips on May 4th, 2008
We all know what sales is about, don’t we? Well, when I see the efforts of many sales people I begin to doubt they really understand the true purpose of sales. You see, it can be viewed in so many ways and the purposes from each viewpoint may seem to be at odds. For example, [...]
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Posted in Blog, Tips on Apr 25th, 2008
Much of the work I do with Sales people revolves around the use of the telephone. We have all heard the telemarketers who are poorly trained. It is obvious they are reading from a script. They sound like a machine and their responses to questions can be laughable. I am a great believer in the [...]
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Posted in Blog, Tips on Apr 20th, 2008
It has been a while since I last posted anything on the blog. I have had an eventful few weeks running sales boot camps. This is where I take, in this latest case, young, inexperienced people and introduce them to the exciting world of sales. I say exciting because it is, or can be if [...]
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